Product Expert Specialist

Mexico City, Mexico · Customer Success


With more than 20 million patients visiting its websites each month, DocPlanner is the biggest booking platform and practice management software provider for doctors in Europe and Latin America. We make healthcare more accessible by letting patients book a visit in a few seconds, review over 2 million verified opinions and find the best doctor nearby. Doctors can manage their calendars via our intuitive agenda management tool and attract new patients.

We're currently looking for a Product Expert Specialist to join our team in Mexico City. You'll be a proactive person between our Customer Success and Sales Teams.

As a Product Expert, you will be responsible for:

- collaboration with Product Owners and Development Teams to co-create the best product,

- delivering its value to Customer Success and Sales team according to their respective needs by a various range of training initiatives,

- making sure that Customer Success and Sales teams have full knowledge about the product and new features,

- train newcomers about the product,

- foster the needs of your country in terms of features to implement and to improve.


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