Customer Experience Specialist

Warsaw, Masovian Voivodeship, Poland · Marketing

Description


With 17 million patients visiting our websites each month, DocPlanner is the biggest European booking platform and practice management software provider for doctors in Europe and Latin America. We make healthcare more accessible by letting patients book a visit in a few seconds, review over 2 million verified opinions and find the best doctor nearby. Doctors can manage their calendars via our intuitive agenda management tool and attract new patients.

It’s all about the experience!
The Customer Experience Specialist is the expert of our marketing and sales organization, playing a pivotal role between our customers, Customer Success departments, product and other internal teams. As a member of the Customer Experience team you’ll be committed to providing a 360-degree positive experience in all interactions and as a result, increasing engagement of our customers, building long term relationships with individual customers and facilities. Your daily work will be very close to Customer Success and marketing automation tools.


Responsibilities:

Requirements

If you:


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Benefits

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