Customer Experience Specialist
It’s all about the experience!
The Customer Experience Specialist is the expert of our marketing and sales organization, playing a pivotal role between our customers, Customer Success departments, product and other internal teams. As a member of the Customer Experience team you’ll be committed to providing a 360-degree positive experience in all interactions and as a result, increasing engagement of our customers, building long term relationships with individual customers and facilities.
- Engaging our SaaS’ users
- Building long term relationships with our customers
- Developing marketing automation in [country] :) (HubSpot, Appcues)
- Planning and creating interesting content which converts
- Create internal flows in order to make CS work easier and more efficient
- Take care of customer experiences on each stage of their customer journey
- Are both creative and logical thinker
- Have ideas on engaging SaaS users
- Have perfect skills to work in group and ability to convince people to work with you
- Like to work autonomously
- Love challenges, and you're not afraid to test new approaches and ideas
- Speak english
- Are well organized and detail oriented (devil is in the details!)
- Have great communication skills
O que nós oferecemos?
- Salário fixo de R$3k-R$4k
- Vale-Refeição de R$25,00 por dia útil
- Assistência Odontológica
- Assistência Médica
- Seguro de Vida em Grupo
- Participação nas ações da empresa após período de experiência