Customer Experience Specialist

Istanbul, Turkey · Customer Success

Description

Doktortakvimi.com is Turkey’s number one online portal for booking appointments with medical professionals. We currently attract 32 million patients and host listings of almost 181.000 medical professionals.

We are a subsidiary of DocPlanner.com which is currently operating in 30 countries around the world.

We make on-line appointments possible to thousands of doctors. Soon it will be millions!

We're looking for a Customer Experience Specialist to our young and dynamic team!


It’s all about the experience!


The Customer Experience Specialist is the expert of our marketing and sales organization, playing a pivotal role between our customers, Customer Success departments, product and other internal teams. As a member of the Customer Experience team you’ll be committed to providing a 360-degree positive experience in all interactions and as a result, increasing engagement of our customers, building long term relationships with individual customers and facilities. Your daily work will be very close to Customer Success and marketing automation tools.


Responsibilities:

Requirements

If you:

then this job may be for you!


Benefits

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